Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-young-adults-oppositional-defiance-disorder.denvermentalhealthcare.com (hereafter referred to as “Therapy for Young Adults Oppositional Defiance Disorder,” “we,” or “our”). We are dedicated to delivering exceptional mental health services while upholding the highest standards of privacy and data protection. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), as well as its similar laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not cover third-party websites, apps, or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the types of personal information we process and the reasons for doing so:

  1. Account Information: Details associated with your account creation, including usernames, passwords, and contact preferences.
  2. Payment Information: Data related to transactions made on our platform, such as payment method details and billing addresses.
  3. Financial Information: Financial records required for processing payments or refunds.
  4. Purchase Information: Your order history, product preferences, and purchase-related data.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Geographic location information provided by your device when interacting with our services (optional).
  7. Feedback and Reviews: Content you share with us through surveys, feedback forms, or product reviews.
  8. Social Media Information: Personal data we receive from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about the products or services you access or purchase from us.

Data Collection Methods

We collect personal information through various means:

  • User Input: When you voluntarily provide data, such as filling out forms, creating an account, making a purchase, or submitting feedback.
  • Automatic Technologies: Cookies and similar technologies to enhance your experience and for analytics purposes.
  • Third Parties: We may receive data from service providers who work on our behalf, subject to their privacy agreements.

Cookies

We use cookies to improve user experiences and gather analytics:

  • Strictly Necessary Cookies: Essential for website functionality, ensuring security, and maintaining session continuity.
  • Preference Cookies: Customizing your experience based on location, language, or other preferences.
  • Analytics Cookies: Tracking anonymous usage data to optimize our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data for the duration of its intended purpose, as required by law, or until you request its deletion. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable privacy laws.

Security Measures

Protecting your information is a top priority. We implement robust security measures to safeguard personal data:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from this age group.

Your Rights (Depending on your location)

The laws governing data privacy vary by region, and so do your rights:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data while we verify or dispute its accuracy.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
  • Appeals/Complaints: Filing complaints with supervisory authorities and seeking redress for privacy-related issues.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with revised versions linked from this page. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy, your data, or to exercise your rights:

  • Email: contact@therapy-for-young-adults-oppositional-defiance-disorder.denvermentalhealthcare.com
  • Postal Mail: [Our Physical Address]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of privacy and data protection.